Success Stories

The Challenge

A busy healthcare practice was losing patients due to missed calls during peak hours. They needed 24/7 coverage but couldn't afford a full-time receptionist team. Calls were going to voicemail, leading to patient frustration and lost revenue.

The Solution

We performed a systems audit to understand their appointment workflow, then deployed QALLOUS Voice AI Receptionist. The AI was trained on their scheduling system, insurance verification process, and HIPAA compliance requirements. Every call now triggers automatic EMR entry, appointment booking, and confirmation SMS.

The Outcome

Zero missed calls since deployment. Appointment bookings increased by 240% with 24/7 availability. The practice owner saved 30 hours per week and reduced patient churn by 85%. The AI handles insurance verification, schedules appointments directly into their EMR system, and sends automated reminders.

The Challenge

A real estate agency was missing leads because calls went unanswered after hours and on weekends. When agents did answer, they struggled to capture all the information needed. Leads were falling through the cracks, and showing schedules were chaotic.

The Solution

We audited their lead management workflow and built custom automations. The AI receptionist now qualifies leads, captures property preferences, schedules showings automatically, and assigns agents based on availability. Every call triggers CRM entry, showing scheduler updates, and follow-up email sequences.

The Outcome

Lead capture rate increased to 100% - no more missed opportunities. The agency saw 350% more qualified leads with automated qualification and scheduling. Agents saved 25 hours per week on administrative tasks and closed 40% more deals with better lead management.

The Challenge

A small legal firm was losing potential clients because calls went unanswered when attorneys were in court or meetings. The intake process was manual and time-consuming, requiring multiple phone calls and emails to gather information and schedule consultations.

The Solution

We performed a systems audit to understand their client intake workflow, then built custom automations. The AI receptionist now handles initial client calls, qualifies cases, captures all necessary information, creates matter files automatically, and schedules consultations with the appropriate attorney based on case type.

The Outcome

The firm now captures 100% of incoming calls and converted 3x more leads into clients. Client intake is 80% faster with automated information gathering and matter creation. Attorneys saved 20 hours per week on administrative tasks and can focus on billable work.

The Challenge

A restaurant chain with 5 locations was losing reservations because calls went unanswered during busy dinner service. Staff couldn't answer phones while serving customers, leading to missed bookings and frustrated callers.

The Solution

We audited their reservation workflow and built custom automations. The AI receptionist now handles all reservation calls 24/7, checks table availability in real-time, books reservations directly into their POS system, sends confirmation SMS, and handles cancellations automatically.

The Outcome

Reservations increased by 200% with 24/7 booking availability. The restaurant chain never misses a reservation call, even during peak hours. Staff saved 35 hours per week across all locations and can focus on providing excellent service instead of answering phones.

The Challenge

An online store was overwhelmed with customer service calls about order status, returns, and refunds. The small team couldn't keep up, leading to long wait times, frustrated customers, and lost sales.

The Solution

We audited their customer service workflow and built automations. The AI receptionist now handles order inquiries by checking the order management system, processes return requests automatically, creates refund tickets, and routes complex issues to human agents. Every call triggers order lookup, status updates, and follow-up emails.

The Outcome

Customer service resolution is 70% faster with automated order lookups and return processing. Customer satisfaction increased to 95% with instant responses. The team saved 28 hours per week and can focus on complex issues while the AI handles routine inquiries.

The Challenge

A consulting firm was losing potential clients because calls went unanswered when consultants were in meetings or working on projects. The client onboarding process required multiple touchpoints and manual data entry, slowing down the sales cycle.

The Solution

We performed a systems audit and built custom automations for their client intake workflow. The AI receptionist now handles initial inquiries, qualifies leads, schedules consultations, captures project requirements, creates client files automatically, and sends onboarding emails. Every call triggers CRM updates and consultant assignment workflows.

The Outcome

The firm now captures 2.5x more clients with 24/7 call handling. Client onboarding is 90% faster with automated information capture and file creation. Consultants saved 22 hours per week on administrative tasks and can focus on billable client work.

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